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Olive achieves ISO 9001:2008 Quality Certification
Olive e-Business, a global company specialising in dynamic e-business & Web solutions and custom software development, has been awarded the prestigious ISO 9001:2008 certification through the Netherlands-based
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Det Norske Veritas (DNV). Based on international benchmarks regarding processes and practices, the rigorous DNV audit was held on 12 August 2011. The Certification confirms that Olive e-Business conforms to the Quality Management Standard: ISO 9001:2008 in the design, development, implementation, maintenance and support of end-to-end e-business and Web solutions, software applications and allied IT solutions. The 9001:2008 Certification by UKAS ensures that every solution delivered by Olive measures up to the highest possible international standards. And our valued customers are once again assured that the company's efficient and audited processes will enable us to meet our quality commitments and address issues promptly.

A Microsoft Certified Partner with a competency in Integrated E-Business Solutions, Olive has empowered its 600-plus global clientele with cutting-edge strategies and technology that speak of impeccable quality standards. The ISO 9001:2008 certification further consolidates the company's constant endeavours to enhance quality and improve processes throughout the organisation, enabling us to achieve maximum efficiency and effectiveness. Olive offers a comprehensive range of innovative and cost-effective e-business solutions & business process automation applications - delivering consistent & measurable results and achieving sustainable growth in the process.

Quality is paramount when it comes to sustained excellence and increased customer satisfaction. With a view to achieve one of the most prestigious quality milestones, Olive initiated the ISO Certification process late in 2004 and worked in tandem with the HPQ Consultants to attain the quality goal.

The company formed a Steering Committee which linked business objectives with a stringent quality management system (QMS), defined measurable process paradigms and streamlined all relevant processes to ensure that the quality system/policy would be dedicatedly followed throughout the organisation. All our processes and process-related activities are subject to meticulous documentation and regular reviews - so that we may focus on continuous improvement and higher quality goals. The process-centric approach of ISO 9001:2008 will also ensure greater customer satisfaction through effective quality management and better communication practices.

"We are extremely proud of the achievement and looking forward to attaining more quality milestones," said Olive directors, Mr. Dipin Kapur and Mr. Neeraj Jalan. "It had been an organisation-wide effort and all our team-members were involved in internal assessments and appraisals.

The ISO 9001:2008 Certification is an ample testimony of our firm commitment to continuous quality improvement, foolproof risk management and complete customer satisfaction. Olive will continue to break new ground, bring greater value to customers and build enduring relationships with global leaders," they added.

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