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business process automation

 
 
 Intranet & Extranet Solutions

Intranet: In today’s business environment, enterprises are all too keen to achieve increased team productivity and superior organisational efficiency. It is, therefore, imperative to develop an in-house communication and management system that helps you access critical information & relevant people, manage documents and integrate day-to-day operations and work processes. Combining innovative designs and leading-edge technology, Olive develops a complete suite of Intranet solutions in sync with its clients’ business objectives. With the help of requirement-specific Intranet solutions, your company/organisation will be seamlessly connected, while team members can take part in planning, collaboration, strategising and decision-making. Stay organised, simplify the internal management system and enhance productivity with the best Intranet solutions available.

Extranet: As more and more consumers and businesses go online everyday, it is of critical importance to develop an effective and secure communication system to stay in touch with your partners and business contacts. Sending e-mail messages may not be always enough, especially if a large volume of information must be shared with multiple users, authorised to access the same. Olive can customise secure extranet solutions for your business associates, suppliers, distributors and wholesalers.

  Document Management Systems (DMS)

Leveraging information assets is extremely vital for streamlining workflow and managing production capabilities. Keeping in mind the enterprise-level need for complete control over documents/information flow, Olive offers completely customizable and totally scalable document management systems for efficient management of content repositories. In addition, we have developed a highly collaborative and fully automated DMS a totally secure and easy-to-use application. The Olive DMS provides a single common platform for information systems integration and allows unrestricted document sharing and free interaction among users. This, in turn, facilitates improved productivity; ensures continuity of information flow and guarantees reduced costs in terms of document management, printing, distribution and mailing.
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 e-CRM Solutions

The CRM (customer relationship management) marketplace is evolving fast, and instead of mass-produced, transaction-centric models, enterprises now focus on totally customised packages for building long-lasting and value-added customer relationships. Olive’s broad portfolio of customer interaction solutions ensure that you develop, manage and measure customer relationships in the best way possible and provide your customers with quality and efficient services. Once the relationship is strengthened and the customer base becomes more loyal, it is sure to drive your overall business profitability.

Olive offers applications and seamless synchronisation of front-to-back-office capabilities, designed to provide firm customer support on the Web. We deliver just the right solution/tool for your business so that you are able to offer premium services to each of your customer and thus meet your e-CRM goals.

 Supply Chain Management

The growth of Web-based business applications has made it mandatory for companies to redesign the marketing and distribution procedures. Businesses today opt for extended supply chains and deal with numerous suppliers, distributors and other partners. Coupled with robust security, Olive’s scalable, highly integrated and totally customised supply chain applications help companies streamline their business, reduce costs and build more productive sales and distribution networks.


 Sales Force Automation

Olive has created proven sales management solutions, designed to drive the fastest ROI for companies seeking to improve their sales performance. We offer leading-edge tools and applications to help you automate the business tasks of sales such as order processing, contact management, information sharing, inventory monitoring & control, order tracking, customer management, sales forecast analysis and employee performance evaluation. The activity-based SFA solutions define, guide and track best sales practices which, in turn, keep your sales figures escalating.


 Workflow Management Solutions

Olive’s highly scalable and completely customised workflow solutions cover all aspects of business process management. We aim to serve as a robust enterprise platform for managing people, applications and systems in order to provide our customers with significant competitive edge. Olive focuses on a detailed analysis of your requirements before developing tailor-made tools which will seamlessly integrate with the existing interface and perfectly fit the industry vertical. Our solutions help combine a company’s know-how and information systems for the smooth running of production, distribution and management.

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